
Operating model problems:
Your supposed to be agile; but:
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nobody is owning problems
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we manage by escalation (not collaboration)
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we spend too much time doing business with ourselves (hand-offs)
How and when different groups/teams of people interact with each other is a key aspect of designing for agility. Often a poor operating model is at the heart of the persistent barriers to adoption of agile as a way to work. Working as an agile coach / consultant Niall can recommend small changes in specific areas can yield high returns. JOBs that Niall specialises in include: